Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.
Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency.
Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators.
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- Assist maintenance engineers in completing basic tasks such as daily infrastructure maintenance, cleaning, and debugging. Cooperate in monthly and quarterly preventative maintenance of equipment, follow up on on-site maintenance work by third-party service providers, and provide full on-site supervision and cooperation to ensure compliant implementation of maintenance work.
- Responsible for the daily monitoring of environmental indicators such as temperature, humidity, cleanliness, and power supply in the server room. Ensure the server room environment meets equipment operating standards, adjust basic environmental parameters promptly, and prevent environmental anomalies from affecting normal equipment operation.
Cultural mediation: You may need to provide cultural mediation services to help patients understand the healthcare system and how to navigate it effectively. You may also need to help healthcare providers understand cultural differences that may affect patient care.
Confidentiality: You must maintain patient confidentiality and adhere to ethical standards in the interpretation profession.
Documentation: You may be responsible for documenting interpretation services provided, including the date, time, duration, and type of interpretation.
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Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.
Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency.
Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators.
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Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation.
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RequirementsDiploma or Bachelor’s Degree in Accounting, Finance or a related field.Minimum 1 year of relevant accounting experience.Mandarin proficiency is a must.Experience in the construction industry is highly preferred.Good understanding of accounting principles and financial processes.Familiar with accounts payable, accounts receivable, bank reconciliation and month-end closing.Proficient in Microsoft Excel and Microsoft Office.Experience with accounting software or ERP systems is an advantage.Good numerical, analytical and problem-solving skills.Strong attention to detail and accuracy.Able to manage deadlines and work independently with minimal supervision.
Preferred CompetenciesStrong attention to detail and accuracy.Good organisational and time-management skills.Strong numerical and analytical abilities.Good communication and interpersonal skills.Ability to handle confidential financial information with integrity.Proactive and responsible approach to work.Ability to work effectively in a fast-paced environment.High level of integrity, accountability and professionalism.
Are you passionate about delivering exceptional customer experiences? Join our dynamic Social Media Project and become part of a global team supporting users through digital customer service.
Responsible for full set of accounting processes and tasks (i.e. AP & AR process, GL, account reconciliation etc.) for a few entities
Prepare monthly management accounts, financial statements and resolve discrepancies
Coordinate with internal and external parties including external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
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