IMIKA Malaysia Hiring! Full Time Sales Executive in Perak - Ricebowl

Company Description IMIKA is Malaysia’s trusted choice for premium refurbished iPhones, iPads, and laptops, serving customers through branches nationwide. The company focuses on delivering fast, convenient service and repairs, making high-quality devices accessible and reliable. With laptops starting from RM199, IMIKA offers strong value while maintaining strict quality standards. More than 300,000 customers have chosen IMIKA for affordable, dependable, and premium refurbished devices, supported by a growing network of retail outlets.

Role Description This is a full-time, on-site Sales Executive role all over Malaysia. The Sales Executive will engage directly with customers in the outlet, understand their needs, and recommend suitable refurbished devices and services. Daily responsibilities include handling product inquiries, demonstrating device features, preparing quotations, processing sales transactions, and providing after-sales support. The role also involves maintaining product displays, updating stock availability, and supporting promotional activities and campaigns in-store. The Sales Executive will collaborate with the outlet team to achieve sales targets, ensure a positive customer experience, and uphold IMIKA’s service standards.

Qualifications

• Strong customer service and interpersonal skills, with the ability to build trust and long-term relationships.
• Sales, negotiation, and upselling abilities, including experience working with sales targets or KPIs.
• Basic knowledge of smartphones, tablets, and laptops, with the ability to explain technical features in simple terms.
• Good verbal communication skills in English and Bahasa Malaysia; additional language skills are an advantage.
• Comfortable working in a fast-paced retail environment and standing for extended periods.
• Ability to work flexible hours, including weekends and public holidays, as required.
• Previous retail or electronics sales experience is beneficial but not strictly required.
• Minimum secondary school education; a diploma or degree in business, marketing, or a related field is an advantage.