Pro Care Physio Sdn BHd Hiring! Full Time PATIENT QUALITY CARE AND BUSINESS DEVELOPMENT EXECUTIVE in Johor, Earn up to MYR 3,000 - Ricebowl

Job Responsibilities

• Monitor and improve overall patient experience and service quality.
• Follow up with patients regarding appointments, treatment progress, feedback and reviews.
• Handle patient enquiries, complaints and concerns professionally.
• Maintain patient quality-control records and ensure proper follow-up.
• Coordinate with therapists and consultants regarding patient care and service issues.
• Assist with appointment reminders, rebooking and patient retention.
• Support business development activities, corporate outreach and follow-up.

Requirements

• Diploma/Degree in Business, Customer Service, Healthcare Administration or related field.
• Experience in customer service, patient care, sales or business development is an advantage.
• Good communication and interpersonal skills.
• Able to work independently and as part of a team.

Pay: RM2,700.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Opportunities for promotion
• Professional development

Work Location: In person