Toybox Creation And Technology Sdn. Bhd. Hiring! Full Time Playground Manager in Federal Territory, Earn up to MYR 4,200 - Ricebowl

Key responsibilities

Business performance

• Own Playground revenue and targets, and report performance monthly.
• Design creative uses of the event space and run events that bring in new customers.
• Order toys and merchandise for sale at the Playground, and manage stock.

Sub-tenant and landlord management

• Act as the single point of contact for all four sub-tenants.
• Set and enforce Playground rules and regulations.
• Handle complaints from sub-tenants and customers.
• Propose and coordinate joint marketing with sub-tenants.
• Follow up on rent collection where needed.
• Act as the point of contact with the landlord and pass on notices to sub-tenants.

People and operations

• Lead the Assistant Playground Manager and part-time staff.
• Manage rosters, working hours and attendance.
• Handle day-to-day HR matters for the Playground team.
• Support visiting specialists, including our consultant developmental specialist and speech therapists, with scheduling, space and client coordination.

Requirements

• 3+ years' experience in retail, family entertainment, childcare centre or facility operations, including at least 1 year managing staff
• Track record of owning sales targets
• Experience dealing with tenants, landlords, vendors or business partners
• Strong problem-solving and complaint-handling skills
• Fluent English and Bahasa Malaysia; Mandarin is an advantage
• Comfortable with basic inventory, rostering and sales reporting
• Able to work weekends and public holidays on a rotating basis

Nice to have

• Experience in an early childhood, education or family-focused business
• Event planning or community marketing experience

Pay: RM4,000.00 - RM4,200.00 per month

Experience:

• retail: 3 years (Preferred)
• Staff Managing: 1 year (Preferred)

Work Location: In person