Cuckoo-International Hiring! Full Time JOIN OUR TEAM – RECOVERY - COLLECTION ADVISOR in Pulau Pinang, Earn up to MYR 3,000 - Ricebowl

WHAT YOU’LL DO

• Manage and follow up on customer accounts with outstanding payments
• Contact customers through calls and appropriate communication channels
• Negotiate suitable payment arrangements and secure Promise to Pay (PTP)
• Follow up on payment commitments and manage broken promises
• Achieve individual and team collection targets
• Maintain accurate customer records and account updates
• Handle customer objections and enquiries professionally
• Work together with the team to achieve department goals

WHO WE’RE LOOKING FOR

• Age 20 – 35 years old
• Minimum SPM qualification
• Minimum 1 year experience in Collection / Debt Recovery / Credit Control
• Own transportation and laptop
• Good communication and negotiation skills
• Confident speaking with customers
• Able to work independently and as part of a team
• High commitment, responsible and target-oriented
• Positive attitude and willing to learn

NO WORRIES IF YOU’RE NEW TO OUR SYSTEM

Training and guidance will be provided!

You will receive the necessary training to understand our collection process, communication approach and working procedures.

WORKING ARRANGEMENT

• Full-Time position
• Office-based / Hybrid arrangement
• Work from office 3 days per week
• Training provided
• Supportive working environment

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Work from home

Work Location: In person