CBRE Hiring! Full Time Operations Lead in Hong Kong - Ricebowl

As a CBRE Operations Lead, you will serve as the primary client contact for the delivery of facilities management services to a small to medium-sized property.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Review the client's strategic plans for appropriate staffing levels to meet expectations.
• Manage capital project and operating budget reports for a singular property.
• Create action plans to improve financial positions. Manage negotiations for contract services.
• Meet with the client management team and appropriate departments to discuss, resolve and discrepancies.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.