1. Purpose:
Supporting the development & maximization of the Travel Retail business in
Asia.
Ensure
day-to-day operations of the business are running smoothly with internal &
external partners thus delivering sales targets.
2. Main activities:
Key account management
·
Expanding the relationships with existing customers
by continuously proposing solutions that meet their objectives.
·
Resolve any issues and problems faced by customers
and deal with complaints to maintain trust.
·
Identify new sales opportunities that will turn
into long-lasting relationships.
Driving
and monitoring product mix
·
Provide feedback on product mix and
recommended assortment referring to Global Guidelines.
·
Follow up with TR operators and make sure
they are following up our guidelines of order placement.
·
Highlight growth opportunities for
specific product category if any.
Cost management & OPEX / CAPEX follow
up
·
Improve cost efficiency of the department.
·
Perform on going data entry activities to
different budgeting template requested by Finance team.
·
Make sure payment made before due date in
order not to jeopardize daily operation.
·
Synchronize OPEX figures with Finance team
before every re-forecast stages
Ensure the
operation of POS is smooth and efficient
·
Maintain consistently high level of
customer service and satisfaction.
·
Coordinate with VM team on seasonal
material and props so to increase the brand presence at POS.
·
Follow up with CXA team so to ensure
product knowledge and selling technique are delivered to TR operators.
Full-time