- Persiaran Pulai Baru 4 Simpang Pulai Perak Malaysia 31300

Working Location
Job Description
Requirements
Bachelor’s Degree, Diploma, Advanced/Higher/Graduate Diploma in any field or equivalent.
Proficient in English and Bahasa Malaysia (Mandarin is an advantage for Outside Sales).
Strong communication, problem-solving, and relationship-building skills.
Proactive, self-motivated, and results-driven.
Fresh graduates are encouraged to apply if willing to learn.
For Outside Sales: Possess a valid car licence and willingness to travel most of the time.
Skills required: Sales Coordination, Customer Relationship Management (CRM) and Lead Generation.
Responsibilities
Sales Coordinator (Inside Sales)
Manage daily sales activities including phone calls, preparing and processing quotations, purchase orders, sales orders, job orders, delivery orders, and invoices accurately and on time.
Prepare shipping and delivery documentation, coordinating with customers, production, store, sales personnel, and transporters to ensure prompt delivery.
Follow up on customer orders and respond to enquiries via phone calls, email, and social media.
Provide after-sales support, address feedback and complaints, and propose improvements where necessary.
Maintain and update customer profiles and databases.
Work with the QA department to ensure customer quality standards are met.
Track and report inventory status, perform and verify monthly stock checks, and maintain accurate stock records.
Follow up on outstanding account receivables.
Keep an organised filing system for the department.
Outside Sales Executive
Identify and develop new markets to grow the company’s customer base.
Plan and execute sales strategies to achieve or exceed targets.
Analyse market trends and sales data to identify opportunities.
Actively visit and engage potential customers to build and expand relationships.
Handle customer enquiries promptly via WhatsApp, email, or in-person meetings.
Maintain long-term relationships with both new and existing customers.
Work towards aggressive sales targets with commission incentives.
Assist with other sales-related functions as assigned by management.
Benefits
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