KLINIK DR NAJWA SDN BHD Hiring! Full Time CLINIC ASSISTANT - PRESINT 15 PUTRAJAYA in Federal Territory, Earn up to MYR 1,700 - Ricebowl

Job Summary
The Clinic Assistant supports the doctor and clinic team in providing efficient, professional, and patient-friendly healthcare services. The role involves patient registration, appointment management, assisting with basic clinical procedures, maintaining medical records, handling payments, and ensuring the clinic operates smoothly.

Key Responsibilities

• Register and assist patients upon arrival and manage patient flow.
• Answer phone calls, WhatsApp enquiries, and appointment requests professionally.
• Schedule, confirm, and manage patient appointments.
• Obtain and record patients’ basic information and vital signs, where required.
• Assist doctors during consultations and minor procedures.
• Prepare consultation rooms, medical equipment, and supplies.
• Perform basic clinical duties within the scope of training and clinic protocols.
• Handle medication preparation/dispensing under the direction and supervision of the doctor, where applicable.
• Maintain accurate patient records and ensure confidentiality of medical information.
• Process payments, issue receipts, and assist with daily cash/transaction reconciliation.
• Submit medical insurance/TPA/employee medical claims documentation when required.
• Monitor clinic supplies, medications, and consumables and inform the clinic manager when stocks are low.
• Maintain cleanliness, hygiene, and proper infection-control practices throughout the clinic.
• Assist with administrative duties, filing, documentation, and clinic reports.
• Follow clinic SOPs, occupational safety requirements, and applicable Malaysian healthcare regulations.
• Handle patients and their family members courteously and professionally.
• Assist during emergencies according to clinic procedures and training.
• Perform other duties reasonably assigned by the doctor or clinic management.

Requirements

• Minimum SPM qualification.
• Previous experience in a GP clinic, medical centre, hospital, or healthcare setting is preferred.
• Good communication and interpersonal skills.
• Able to communicate in Bahasa Malaysia and English.
• Basic computer skills and familiarity with clinic management systems are an advantage.
• Pleasant, caring, responsible, and patient-oriented personality.
• Able to work independently as well as as part of a team.
• Willing to work shifts, weekends, public holidays, or extended hours where required.
• Able to handle confidential patient information responsibly.

Key Skills

• Patient service and communication
• Basic clinical assistance
• Vital signs monitoring
• Appointment and registration management
• Medical records administration
• Medication and stock management
• Cashiering and billing
• Infection control and clinic hygiene
• Teamwork and time management
• Attention to detail

Working Conditions
The Clinic Assistant may be required to work according to the clinic's operating hours, including rotating shifts, weekends, and public holidays, depending on the GP clinic's schedule.

Performance Expectations

• Provide friendly and efficient patient service.
• Maintain accurate documentation and patient records.
• Support doctors effectively during consultations.
• Maintain high standards of cleanliness and infection control.
• Minimise registration, billing, and documentation errors.
• Comply with clinic SOPs and confidentiality requirements.

Pay: RM1,700.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person