- Putrajaya Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Job Descriptions:
Obtain and provide up-to-date shipment status updates for all in-transit shipments across
every transport leg to all stakeholders.
Monitor shipments proactively to ensure high levels of accuracy, responsiveness, and
visibility.
Detect and resolve transport discrepancies promptly, making decisions based on
urgency, cost impact, and escalation requirements.
Coordinate with transport service providers to ensure compliance with agreed lead
times, data quality standards, shipping documentation, responsiveness, and shipment
status updates.
Identify, analyse, manage, and follow up on transport issues to minimize delays within
the supply chain.
Investigate shipment losses and damages, collect supporting evidence, and initiate
claims with transport service providers.
Ensure compliance with transport regulations, including export control, customs, and
dangerous goods requirements.
Prepare and coordinate End-User Statements, permit applications, and other required
documentation, while liaising with relevant authorities and stakeholders.
Manage transport quotations in accordance with company processes, balancing
urgency, cost, and alternative transport solutions.
Prepare and provide operational reports to the Team Leader and Manager as required.
Manage customer on-site stock initial fill and incremental stock activities.
Handle Hong Kong trade declaration activities and major pool transfer operations.
Manage transport-related abnormal status cases within the transport scope.
Perform additional transport and logistics activities as assigned by management.
Maintain awareness of compliance risks and demonstrate integrity in all transport and
logistics operations.
Other Qualifications / Skills:
Strong time management and organizational skills.
Customer-focused mindset with a commitment to service excellence.
Ability to work independently with minimal supervision.
Excellent verbal and written communication skills.
Strong teamwork and collaboration skills.
Effective negotiation skills.
Strong analytical and critical thinking abilities.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
Education:
Work Location: In person
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