IX TECHNOLOGY PTE. LTD. Hiring! Full Time Operations Manager in Johor, Earn up to MYR 12,000 - Ricebowl

A. Operations and Facilities Management

• Oversee daily operations of data centre M&E systems to ensure reliability and operational continuity.
• Manage the operation and maintenance of critical systems, including:
• Electrical distribution systems, switchgear and transformers.
• UPS systems, batteries and standby generators.
• Chillers, CRAC/CRAH units and other cooling systems.
• Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS).
• Fire protection systems and associated building services.
• Develop and implement preventive and predictive maintenance programmes.
• Monitor equipment performance, operational parameters and maintenance schedules.
• Ensure critical systems operate within approved performance and redundancy requirements.

B. M&E Project Coordination and Execution

• Plan, coordinate and supervise M&E installation, upgrading, modification and maintenance projects.
• Coordinate with project managers, engineers, subcontractors, consultants, suppliers and clients to ensure timely project delivery.
• Review technical drawings, specifications, method statements and risk assessments.
• Monitor project progress, manpower deployment, material procurement, budgets and work quality.
• Ensure M&E works comply with approved designs, technical specifications and data centre operational requirements.
• Coordinate testing, commissioning, integrated systems testing (IST), handover and documentation.

C. Team Leadership and Manpower Management

• Lead and supervise operations engineers, facility technicians, shift teams and subcontractors.
• Allocate manpower and resources according to operational and project requirements.
• Establish work schedules, operational procedures and performance standards.
• Coach and develop team members to strengthen technical competencies and operational effectiveness.
• Conduct performance reviews and identify training needs.
• Ensure adequate manpower coverage for maintenance activities, emergencies and project execution.

D. Maintenance, Troubleshooting and Incident Management

• Oversee fault diagnosis, troubleshooting and rectification of M&E system failures.
• Lead investigations into equipment breakdowns, service interruptions and recurring technical issues.
• Implement root cause analysis (RCA) and corrective and preventive actions (CAPA).
• Coordinate emergency response, escalation procedures and incident reporting.
• Ensure maintenance and switching activities are conducted under approved procedures, including permit-to-work and lockout/tagout (LOTO), where applicable.
• Review incident trends and implement measures to improve equipment reliability and operational resilience.

E. Safety, Compliance and Quality Assurance

• Ensure compliance with workplace safety regulations, electrical safety requirements, environmental standards and client-specific procedures.
• Enforce safe work practices and conduct regular site inspections and safety briefings.
• Review risk assessments, safe work procedures and method statements before work commences.
• Ensure compliance with applicable statutory requirements, licensing conditions and relevant industry standards.
• Maintain accurate maintenance records, inspection reports, testing certificates and operational documentation.
• Support internal and external audits, client inspections and regulatory inspections.

F. Client and Stakeholder Management

• Serve as the primary operational contact for clients on M&E operations, maintenance and technical matters.
• Maintain strong working relationships with clients, consultants, vendors and service providers.
• Attend operational meetings, project meetings and service review sessions.
• Prepare and present operational reports, maintenance updates, incident reports and project progress reports.
• Manage client feedback, service issues and corrective action plans.
• Ensure service delivery meets agreed service-level agreements (SLAs) and key performance indicators (KPIs).

G. Budget and Cost Management

• Prepare and monitor operational budgets, maintenance costs and project expenditure.
• Control manpower costs, overtime, subcontractor expenses and material consumption.
• Evaluate quotations, vendor proposals and maintenance contracts.
• Identify opportunities to improve productivity, reduce operating costs and optimise resource utilisation without compromising safety or reliability.
• Monitor inventory, spare parts and critical equipment availability.

Job Requirements

• Degree or Diploma in Mechanical Engineering, Electrical Engineering, Building Services Engineering or a related discipline.
• Minimum 5–8 years of relevant experience in M&E operations, facilities management or critical infrastructure, preferably within data centres.
• Proven experience managing M&E maintenance activities, technical teams and project coordination.
• Strong knowledge of electrical and mechanical systems, including UPS, generators, switchgear, chillers, HVAC, BMS and EPMS.
• Experience in preventive maintenance, troubleshooting, testing and commissioning, and incident management.
• Familiarity with data centre redundancy concepts, such as N, N+1 and 2N, and critical system availability requirements.
• Knowledge of workplace safety requirements, risk management and permit-to-work systems.
• Strong leadership, communication, problem-solving and stakeholder management skills.
• Ability to manage multiple operational priorities and respond effectively to urgent technical issues.
• Willingness to support after-hours emergencies or operational escalation when required.

Pay: RM8,000.00 - RM12,000.00 per month

Work Location: In person