What you'll do
1. Project Integration Management
- Develop the Project Charter, ensuring sponsor buy-in and sign-off.
- Ensure a project plan is prepared and maintained.
- Direct and manage project execution.
- Monitor and control project work.
- Manage all change requests and integrate approved changes into the project plan.
- Finalise all activities to formally close the project or phase.
2. Project Scope Management
- Deliver the agreed outcomes required from the project.
- Conduct stakeholder analysis and define and manage customer expectations, both stated and unstated.
- Liaise with business units for project inputs and regularly report to the sponsor.
- Clarify contract details and manage contract variations.
- Manage scope changes using an appropriate change process.
- Seek and manage opportunities to upsell.
- Ensure acceptance of project deliverables by stakeholders, customers, and sponsors.
3. Project Time Management
- Achieve customer deadlines.
- Use a formal process to estimate the duration of all activities, sequence them, and prepare the project schedule.
- Control project performance to ensure deliverables are completed according to the schedule.
4. Project Cost Management
- Plan, allocate, and manage budgets using appropriate company tools.
- Anticipate and provide early warnings of budget deviations.
- Control the budget within the project tolerances approved by the project sponsor.
- Seek sponsor approval for any anticipated expenditure exceeding the project budget.
5. Project Quality Management
- Establish and plan quality requirements with the customer and manage the project to ensure compliance.
- Employ effective corrective action techniques where required.
- Use project health checks, reviews, audits, and customer satisfaction surveys to objectively monitor project performance and quality.
6. Project Human Resources Management
- Actively promote team effectiveness, morale, motivation, and productivity.
- Ensure the team is committed to project goals and willing to make additional efforts to meet objectives.
- Support the competence development of team members and other staff, where applicable.
- Manage the interface between internal resources and the customer.
- Provide feedback to line managers on team member performance.
7. Project Communications Management
- Actively manage stakeholders using appropriate techniques.
- Implement a project communication strategy to inform stakeholders and provide regular reports.
- Provide market information on future business opportunities, where applicable.
- Implement knowledge management initiatives that support project communications.
8. Project Risk Management
- Implement an effective project risk management process, ensuring the team is fully engaged.
- Mitigate, deflect, or avoid risk threats while seeking to maximise risk opportunities.
9. Project Procurement Management
- Generate procurement planning documentation for the project.
- Work within the procurement management processes defined for standard ordering and subcontracting.
- Manage third-party suppliers, as appropriate.
Qualifications and Requirements
- Bachelor's degree in Business, Computer Science, Information Technology, Engineering, or equivalent.
- Minimum of 7 years of project management experience in telecommunications and/or infrastructure services, managing external customer-facing projects.
- Project management certification, such as PMI PMP or PRINCE2 Practitioner, would be an added advantage.
- Good understanding of the telecommunications and IT industries.
- Experience integrating project work with Knowledge Management concepts and principles.
- Cantonese language proficiency is highly preferred for communicating with stakeholders and vendors.
- Ability to engage and partner effectively with customers and internal staff as required.
- Experience managing virtual teams and working in an international environment.
- Ability to work effectively in a virtual matrix team environment.
- Ability to identify problems and work towards resolution as required.
- Ability to embrace established methodologies and identify improved ways of working.