About the role
We are seeking an experienced Associate Director to oversee our Operational Resilience Testing and Assurance program. Based in either Singapore or Hong Kong, you will ensure our testing activities are robust, credible, and compliant with international standards such as ISO 22301. As a key subject matter expert, you will lead the end-to-end testing lifecycle, manage complex cross-functional exercises, and drive continuous improvement of our resilience posture across global business units.
What you'll do
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Design and execute operational resilience, business continuity, and crisis management tests across all business lines.
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Develop realistic scenarios aligned with the organization’s top risks and emerging risk intelligence.
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Facilitate tabletop exercises and simulations, engaging senior stakeholders across various locations.
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Manage a comprehensive annual testing plan that satisfies client, regulatory, and audit requirements.
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Coordinate testing activities across multiple functions, including Operations, Technology, and Third Parties.
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Analyze test outcomes to identify vulnerabilities, trends, and opportunities for process improvement.
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Monitor and challenge the closure of actions and remediation plans arising from testing activities.
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Act as deputy to the Director, Crisis Management (APAC), providing support during incident response and crisis activation.
What you'll need
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A minimum of 10 years of experience in operational resilience, business continuity, or crisis management, with a focus on testing large-scale plans.
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Proven ability to lead testing and exercise programs, including scenario design and facilitation.
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Proficiency in managing complex, cross-functional programs with multiple internal and external dependencies.
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Strong analytical capabilities with meticulous attention to detail and quality.
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Familiarity with industry best practices such as ISO 22301 and ISO 22398, as well as international regulations like the EU Digital Operational Resilience Act (DORA).
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Excellent communication and interpersonal skills, with the ability to influence senior stakeholders.
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The capacity to remain calm and effective when working in high-pressure environments or managing conflicting demands.
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Professional certifications such as CBCI or MBCI are highly desirable.
Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.