Aptus Surgery Centre Pte Ltd Hiring! Full Time HR Manager in Pulau Pinang, Earn up to MYR 6,000 - Ricebowl

Location: Georgetown, Penang

Working day: Mon - Fri

Position Purpose

Lead and manage the full spectrum of human resources for Aptus Surgery Centre, balancing workforce planning and HR advisory responsibilities with hands-on delivery of day-to-day HR operations. Ensure timely and accurate HR services, a positive employee experience, and compliance with applicable Malaysian employment legislation and healthcare-related requirements.

Key Responsibilities

1. HR Planning and Advisory

· Partner with management and department heads on workforce planning, staffing priorities, organisational changes and HR matters.

· Prepare and monitor HR manpower budgets, headcount plans and relevant HR reports; recommend practical improvements to HR processes and service delivery.

2. Recruitment, Onboarding and Workforce Credentialing

· Manage end-to-end recruitment for clinical and non-clinical positions, including sourcing, selection, offers and employment documentation.

· Oversee onboarding and orientation to ensure new employees complete required documentation, induction and mandatory training.

· Coordinate verification and monitoring of professional registrations, practising certificates, credentials and other requirements for regulated healthcare personnel, working with clinical leaders as appropriate.

3. Compensation, Benefits and Payroll

· Oversee accurate and timely payroll processing, salary changes, statutory deductions and contributions, employee benefits and related records.

· Review payroll inputs and exceptions, coordinate with Finance and ensure appropriate controls, confidentiality and compliance.

· Support salary benchmarking, annual salary reviews and HR cost management within approved budgets.

4. Employee Relations and Engagement

· Advise managers and employees on HR policies, performance concerns, grievances, disciplinary matters and workplace conduct.

· Manage employee relations cases fairly, confidentially and with appropriate documentation and escalation.

· Drive employee engagement, welfare, communication and retention initiatives in collaboration with department heads.

5. Performance, Learning and Talent Development

· Coordinate performance appraisal cycles, performance improvement plans and related follow-up actions.

· Identify training needs with department heads; coordinate mandatory healthcare-related training and monitor completion.

· Support employee development, career progression and succession planning for critical roles.

6. HR Operations, Policies and Compliance

· Oversee leave, attendance, shift-related HR administration, employee records, HR systems and the employee lifecycle from appointment to exit.

· Develop, review and implement HR policies, procedures and controls aligned with business needs and applicable Malaysian laws.

· Maintain accurate, confidential employee information and support audits, inspections and regulatory reporting within HR’s remit.

7. Team Leadership and Stakeholder Management

· Supervise and coach the HR team member, set work priorities and ensure continuity, accuracy and responsiveness of HR services.

· Work closely with management, clinical leaders, Finance and external agencies or advisers to resolve HR matters.

· Provide regular updates on HR performance, staffing risks, compliance matters and improvement initiatives.

Qualifications and Experience

· Degree or diploma in Human Resources, Business Administration or a related discipline; relevant professional HR qualification is an advantage.

· Substantial hands-on generalist HR experience, including experience managing HR operations and advising managers; prior supervisory experience preferred.

· Sound working knowledge of Malaysian employment legislation, statutory contributions and payroll administration.

· Experience in a healthcare, hospital or regulated service environment is an advantage.

· Proficient with HR information systems, Microsoft Office and HR reporting.

Pay: From RM6,000.00 per month

Benefits:

• Maternity leave

Work Location: In person