- George Town Pulau Pinang Malaysia
工作地点
职位描述
岗位职责
Location: Georgetown, Penang
Working day: Mon - Fri
Position Purpose
Lead and manage the full spectrum of human resources for Aptus Surgery Centre, balancing workforce planning and HR advisory responsibilities with hands-on delivery of day-to-day HR operations. Ensure timely and accurate HR services, a positive employee experience, and compliance with applicable Malaysian employment legislation and healthcare-related requirements.
Key Responsibilities
1. HR Planning and Advisory
· Partner with management and department heads on workforce planning, staffing priorities, organisational changes and HR matters.
· Prepare and monitor HR manpower budgets, headcount plans and relevant HR reports; recommend practical improvements to HR processes and service delivery.
2. Recruitment, Onboarding and Workforce Credentialing
· Manage end-to-end recruitment for clinical and non-clinical positions, including sourcing, selection, offers and employment documentation.
· Oversee onboarding and orientation to ensure new employees complete required documentation, induction and mandatory training.
· Coordinate verification and monitoring of professional registrations, practising certificates, credentials and other requirements for regulated healthcare personnel, working with clinical leaders as appropriate.
3. Compensation, Benefits and Payroll
· Oversee accurate and timely payroll processing, salary changes, statutory deductions and contributions, employee benefits and related records.
· Review payroll inputs and exceptions, coordinate with Finance and ensure appropriate controls, confidentiality and compliance.
· Support salary benchmarking, annual salary reviews and HR cost management within approved budgets.
4. Employee Relations and Engagement
· Advise managers and employees on HR policies, performance concerns, grievances, disciplinary matters and workplace conduct.
· Manage employee relations cases fairly, confidentially and with appropriate documentation and escalation.
· Drive employee engagement, welfare, communication and retention initiatives in collaboration with department heads.
5. Performance, Learning and Talent Development
· Coordinate performance appraisal cycles, performance improvement plans and related follow-up actions.
· Identify training needs with department heads; coordinate mandatory healthcare-related training and monitor completion.
· Support employee development, career progression and succession planning for critical roles.
6. HR Operations, Policies and Compliance
· Oversee leave, attendance, shift-related HR administration, employee records, HR systems and the employee lifecycle from appointment to exit.
· Develop, review and implement HR policies, procedures and controls aligned with business needs and applicable Malaysian laws.
· Maintain accurate, confidential employee information and support audits, inspections and regulatory reporting within HR’s remit.
7. Team Leadership and Stakeholder Management
· Supervise and coach the HR team member, set work priorities and ensure continuity, accuracy and responsiveness of HR services.
· Work closely with management, clinical leaders, Finance and external agencies or advisers to resolve HR matters.
· Provide regular updates on HR performance, staffing risks, compliance matters and improvement initiatives.
Qualifications and Experience
· Degree or diploma in Human Resources, Business Administration or a related discipline; relevant professional HR qualification is an advantage.
· Substantial hands-on generalist HR experience, including experience managing HR operations and advising managers; prior supervisory experience preferred.
· Sound working knowledge of Malaysian employment legislation, statutory contributions and payroll administration.
· Experience in a healthcare, hospital or regulated service environment is an advantage.
· Proficient with HR information systems, Microsoft Office and HR reporting.
Pay: From RM6,000.00 per month
Benefits:
Work Location: In person
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