Hospital Fatimah Hiring! Full Time Medical Records Clerk (12 Months Contract) in Perak - Ricebowl

• Attends to patient enquiries related to medical reports at the counter, via email, phone, or online platforms.
• Guides patients on the medical report application process and required documentations.
• Receives, review, and processes of medical report requests from patients and patients' appointed representatives, insurance companies, or legal bodies.
• Ensures all requisitions are completed with submission of the required documentations such as valid consent and necessary supporting documents (e.g., NRIC , authorization letter).
• Liaises with Consultants/Clinicians for completion of reports and ensure timely follow-up.
• Updates and maintains a medical report tracking system to monitor the request and completion status.
• Collects and issues completed medical reports to patients or authorized parties.
• Acts as the porter for the transportation of relevant medical reports documents from or to the internal customers as and when required.
• Ensures compliance with PDPA (Personal Data Protection Act) in handling patient data.
• Maintains confidentiality and professionalism in all dealings with patients and third parties.
• Undertakes other related duties within the scope of this role as directed by the Medical Records Executive (MRE) & Quality Assurance Manager.

Job Type: Contract

Benefits:

• Free parking

Application Question(s):

• Notice Period
• Expected Salary

Work Location: In person