- Geylang Southeast (Singapore) Singapore
PACIFIC BOOKSTORES PTE. LTD. Hiring! Full Time Customer Service Support in Southeast (Singapore), Earn up to SGD 2,000 - Ricebowl
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Job Description
Responsibilities
Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following:
Attend inbound calls
Attend to email enquiries
Attend to call-back requests from customers
Ensure follow-up on escalated cases
Perform investigation for cases
Other ad-hoc duties as assigned by Team Leaders or Supervisors
Requirements:
Proficient in English
Basic MS office knowledge - Words & Excel
A team player with good interpersonal and communications skills
Self-motivated and able to work independently with minimal supervision
Job Type: Part-time
Attend inbound calls
Attend to email enquiries
Attend to call-back requests from customers
Ensure follow-up on escalated cases
Perform investigation for cases
Other ad-hoc duties as assigned by Team Leaders or Supervisors
Requirements:
Proficient in English
Basic MS office knowledge - Words & Excel
A team player with good interpersonal and communications skills
Self-motivated and able to work independently with minimal supervision
Job Type: Part-time
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