jobs in PACIFIC BOOKSTORES PTE. LTD.

全职 Customer Service Support 工作, 薪水 up to SGD 2,000, PACIFIC BOOKSTORES PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Customer Service Support

PACIFIC BOOKSTORES PTE. LTD.

Geylang, Southeast (Singapore)

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工作地点

  • Geylang Southeast (Singapore) Singapore

职位描述

岗位职责

Responsibilities: Reporting directly to the supervisor, your responsibilities will include the following:

Attend inbound calls

Attend to email enquiries

Attend to call-back requests from customers

Ensure follow-up on escalated cases

Perform investigation for cases

Other ad-hoc duties as assigned by Team Leaders or Supervisors

Requirements:
Proficient in English

Basic MS office knowledge - Words & Excel

A team player with good interpersonal and communications skills

Self-motivated and able to work independently with minimal supervision

Job Type: Part-time

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