- 67 UBI CRESCENT Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
5+ years in network engineering / operations with exposure to CMDB and IT service management
Detailed JD *(Roles and Responsibilities) Mandatory skills*
· Execute network discovery across the 450+ device estate using ServiceNow Discovery and Service Mapping.
· Validate, reconcile and remediate CMDB configuration item (CI) data for network assets and relationships.
· Onboard network devices and dependencies into the ESM/ServiceNow platform with accurate attributes and mappings.
· Define and refine discovery patterns, probes and credentials for reliable, repeatable network discovery.
· Troubleshoot discovery gaps and data-quality issues, driving them to resolution
· Document onboarding procedures, discovery configuration and CMDB data standards for network assets.
· Support ongoing data-quality governance and hand over repeatable processes to the permanent team
Desired Skills*
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