全职 Servicenow Developer 工作, 薪水 up to SGD 4,000, ARISTON SERVICES PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

5+ years in network engineering / operations with exposure to CMDB and IT service management

Detailed JD *(Roles and Responsibilities) Mandatory skills*

• This augmented engineering role delivers the network component of clients Enterprise Service Management (ESM) onboarding onto ServiceNow.
• The engineers will drive network discovery, CMDB validation and onboarding of the 450+ device estate, ensuring accurate, trustworthy configuration data underpins service management and operational processes.
• The role is delivery-focused and works alongside clients permanent Network Operations team and the ESM programme, with data quality and repeatable onboarding as core outcomes

·        Execute network discovery across the 450+ device estate using ServiceNow Discovery and Service Mapping.

·        Validate, reconcile and remediate CMDB configuration item (CI) data for network assets and relationships.

·        Onboard network devices and dependencies into the ESM/ServiceNow platform with accurate attributes and mappings.

·        Define and refine discovery patterns, probes and credentials for reliable, repeatable network discovery.

·        Troubleshoot discovery gaps and data-quality issues, driving them to resolution

·        Document onboarding procedures, discovery configuration and CMDB data standards for network assets.

·        Support ongoing data-quality governance and hand over repeatable processes to the permanent team

Desired Skills*

• Hands-on ServiceNow Discovery and Service Mapping experience.
• Strong understanding of CMDB data models, CI relationships and data-quality practices.
• Solid network fundamentals (routing, switching, firewalls) to interpret discovered topology.
• Scripting / automation (Python, PowerShell) for data reconciliation is an advantage.
• Detail-oriented with strong data-validation discipline