The Kasturi is a five-star low-density luxury resort in Cherating, Pahang. Situated on the northern tip of Chendor Beach with 800 metres of seafront, the 15-acre coastal forest site is designed to attract guests seeking a premium hospitality experience that connects to nature and environment.
Job Description:
- Respond promptly to sales enquiries via email, phone calls, and online platforms.
- Handle reservation requests (phone, email, OTA, social media) promptly and accurately.
- Ensure all guest special requests are recorded and followed through.
- Prepare quotations, contracts, and event proposals.
- Coordinate room bookings for corporate clients, travel agents, and group reservations.
- Assist in planning and executing marketing campaigns.
- Support website updates and promotional content.
- Prepare correspondence, reports, and presentation materials.
- Ensure all promotional materials are updated and available.
- Handle customer feedback professionally and escalate issues when necessary.
Education:
- Diploma or Bachelor's Degree in Marketing, Hospitality Management, Business Administration, or a related field.
Experience:
- Minimum 1–2 years of experience in Sales & Marketing or the hospitality industry.
- Fresh graduates with relevant internship experience are encouraged to apply.
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Additional leave
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person