About the role
Trevob is looking for a proactive sales and client onboarding executive to develop relationships with
Mandarin-speaking travel agencies. You will manage the journey from prospecting and product demonstration through follow-up, onboarding, training and ongoing client communication. This role suits someone who enjoys both winning new business and helping customers use technology successfully.
What you will do
- Prospect, approach and follow up with potential travel agency clients.
- Conduct Trevob product demonstrations and commercial discussions in Mandarin.
- Prepare proposals, maintain sales records and progress opportunities toward successful onboarding.
- Coordinate onboarding, product training and workflow guidance for new clients.
- Support existing clients with product clarification and structured issue follow-up.
- Collect customer feedback and coordinate clearly with product and development teams.
- Build referral relationships and identify account expansion opportunities.
What we are looking for
- Professional Mandarin proficiency is required because this role directly serves Mandarin-speaking clients.
- Working proficiency in English or Bahasa Malaysia for internal communication.
- Strong interpersonal, presentation and follow-up skills.
- Comfort learning software and explaining processes to non-technical users.
- Willingness to handle a combination of sales, onboarding, training and client communication.
- Experience in B2B sales, customer service, travel, ERP or SaaS is an advantage; capable fresh graduates may apply.