Standard Marine Agencies Hiring! Full Time Shipping Manager (Vessel Husbanding Services) in Sabah, Earn up to MYR 6,000 - Ricebowl

We are seeking a highly motivated and experienced Shipping Manager to oversee and manage vessel husbanding operations, ensuring the efficient delivery of services to vessels calling at our ports. The successful candidate will be responsible for maintaining strong relationships with ship owners, operators, charterers and principals while ensuring operational excellence, customer satisfaction and business growth.

Key Responsibilities:

Operations Management

• Oversee and coordinate all vessel husbanding activities, ensuring timely and efficient service delivery.
• Liaise with port authorities, government agencies, terminal operators, vendors and service providers to facilitate vessel calls.
• Ensure compliance with all relevant maritime regulations, port requirements and company policies.
• Monitor vessel schedules and operational requirements to ensure smooth port operations.
• Resolve operational issues and emergencies promptly and effectively.

Customer Account Management

• Serve as the primary point of contact for assigned customer accounts.
• Build and maintain strong relationships with existing customers, principals, ship owners, operators and charterers.
• Respond promptly to customer enquiries and provide effective solutions to operational and service-related matters.
• Monitor customer satisfaction and identify opportunities to enhance service quality.
• Prepare estimated port disbursement account, final port disbursement account and service proposals where required.

Business Development

• Identify opportunities to expand vessel husbanding and related maritime services.
• Support management in securing new business and developing strategic customer relationships.
• Participate in customer meetings, networking events and industry engagements to promote company services.
• Collaborate with internal departments to develop value-added solutions for customers.

Financial & Administrative Management

• Ensure accurate and timely preparation of operational reports, documentation and billing information.
• Monitor account receivables and assist in following up on outstanding payments when necessary.
• Review operational costs and implement measures to improve efficiency and profitability.
• Manage departmental budgets and resource allocation effectively.

Team Leadership

• Lead, mentor and develop operational staff to achieve departmental objectives.
• Foster a culture of professionalism, teamwork, accountability and continuous improvement.
• Conduct performance reviews and provide coaching to team members.

Requirements

• Bachelor's Degree or Diploma in Maritime Studies, Shipping, Logistics, Business Administration or a related field.
• Minimum 5 years' experience in shipping agency, vessel husbanding, port operations, or maritime services, with at least 2 years in a managerial or supervisory role.
• Strong knowledge of vessel husbanding operations, port procedures and maritime regulations.
• Excellent customer relationship management and communication skills.
• Strong leadership, problem-solving and decision-making abilities.
• Commercially minded with the ability to manage key customer accounts and identify business opportunities.
• Proficient in Microsoft Office applications and operational reporting.
• Ability to work under pressure and manage multiple vessel operations simultaneously.

Pay: RM5,000.00 - RM6,000.00 per month

Work Location: In person