Eight Kreative Marketing Hiring! Work from Home Brand Content - Communication Executive in Federal Territory, Earn up to MYR 5,000 - Ricebowl

About Eight Kreative

Eight Kreative is a creative and brand communications agency working with businesses across Singapore and Malaysia.

We help brands build stronger online presence through content, creative communication, social media, paid campaigns and creator-led content. Our team works closely with clients across different industries, turning their brand objectives into practical content and communication strategies.

We are looking for a Brand Content & Communication Executive to join our team.

This role is suited for someone who enjoys working with brands and clients, has a good understanding of social platforms and content, and is comfortable coordinating between clients and internal creative teams.

You will be responsible for managing assigned client accounts and ensuring that content, campaigns and communications are executed smoothly and effectively.

Able to start immediately or within a short notice period is preferred.

Scope of Work1. Social Media & Content Management

• Plan and manage monthly content calendars across platforms such as Instagram, Facebook, TikTok and Xiaohongshu (XHS).
• Develop content ideas and communication directions based on each client's brand, target audience and objectives.
• Write engaging captions and coordinate content scheduling and publishing timelines.
• Create simple social media visuals and ad creatives using Canva or similar tools when required.
• When included in the client's package, manage basic community engagement including replying to comments and DMs and encouraging audience interaction.
• Monitor platform trends and identify relevant real-time content opportunities and reactive ideas.
• Work closely with designers, videographers and content creators to develop and refine visuals, videos and other brand assets.
• Ensure all content remains consistent with the client's brand identity, tone and communication direction.

2. Paid Campaign Coordination & Management

For Assigned Accounts

• Set up, monitor and optimise paid advertising campaigns across Meta Ads, Google Ads and TikTok Ads.
• Manage audience targeting, budget allocation, ad copy, creative testing and campaign optimisation.
• Monitor key performance indicators such as CTR, CPC, CPM, ROAS and conversions.
• Identify opportunities to improve campaign performance and make recommendations based on results.
• Prepare periodic campaign updates and performance reports.
• Work with the design and creative teams to develop advertising creatives that are aligned with campaign objectives and performance requirements.

For Accounts Managed by the SEM Team

• Coordinate with the SEM team on paid campaigns across Meta Ads, Google Ads and TikTok Ads.
• Provide campaign briefs, target audience insights and creative directions based on client objectives.
• Liaise between the client-facing team and SEM team to ensure smooth campaign execution.
• Support the development of ad visuals and copy while ensuring consistency with the client's brand identity.
• Review performance updates provided by the SEM team and highlight important insights, issues and recommended next steps to the marketing lead or client.

3. UGC & Creator Coordination

• Plan and coordinate UGC campaigns for selected client accounts.
• Source and liaise with suitable content creators or influencers based on campaign requirements.
• Prepare creator briefs and communicate content requirements clearly.
• Coordinate submissions, revisions, approvals and delivery timelines.
• Review UGC content to ensure it is authentic, relevant and aligned with the client's brand.
• Curate and repurpose suitable UGC content for organic and paid use.
• Maintain records of content usage rights and approvals.
• Coordinate with the video editing team to adapt UGC materials into suitable formats for social media and advertising.

4. Client Account Servicing

• Act as the main point of contact for assigned clients.
• Understand client requirements, objectives and feedback and translate them into clear internal briefs.
• Present content calendars, campaign plans, creative directions and performance updates to clients.
• Communicate proactively with clients regarding timelines, deliverables, approvals and campaign progress.
• Manage client feedback and coordinate revisions with the relevant internal teams.
• Build and maintain positive working relationships with clients.
• Work closely with internal departments including design, video, SEM, operations and project management to ensure smooth execution of client work.

5. Reporting & Performance Review

• Monitor social media and campaign performance using platform insights and analytics tools.
• Prepare monthly client reports covering key results, observations and recommendations.
• Identify trends and learnings from campaign and content performance.
• Highlight areas for improvement and suggest practical next steps.
• Share relevant performance insights with internal teams to continuously improve content and campaign execution.

What We're Looking For

• Minimum 3 years of experience in brand, content, communications, account servicing, social media or a related role.
• Good understanding of social media platforms such as Instagram, Facebook, TikTok and/or XHS.
• Strong written and verbal communication skills.
• Able to write clear and engaging captions and brand communications.
• Comfortable communicating directly with clients.
• Good understanding of paid advertising concepts is an advantage.
• Experience with Meta Ads, Google Ads or TikTok Ads is an advantage.
• Experience coordinating with creators or influencers is an advantage.
• Familiarity with Canva or similar design tools.
• Comfortable working with designers, videographers and other creative team members.
• Organised, detail-oriented and able to manage multiple client accounts and deadlines.
• Proactive and able to work independently in a remote environment.
• Good problem-solving skills and a willingness to learn.
• A strong sense of ownership and responsibility towards client accounts.

Working Arrangement

• Full-time position
• Work from home / remote
• Working with clients across Singapore and Malaysia
• Regular communication with clients and internal team members is required

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion
• Work from home

Experience:

• Digital marketing: 3 years (Required)
• Social media management: 3 years (Required)
• content planning: 2 years (Required)
• client coordinating: 2 years (Preferred)
• SEM: 2 years (Preferred)

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)