About the Role
We are seeking a responsible and customer-oriented Retail Assistant to support our daily retail operations. You will attend to customers, handle POS transactions, assist with stock management, and ensure the store is clean and well-organised. This role is ideal for someone who enjoys customer interaction, is physically fit, and is willing to grow with a growing medical and healthcare company.
Key Responsibilities
- Attend to walk-in customers and provide product information and recommendations
- Handle cashiering, POS system transactions, payment collection, and daily sales reconciliation
- Assist in stock receiving, display, replenishment, and stock counts
- Carry and move stock items as required (up to 30 kg, with assistance provided for heavier items)
- Maintain cleanliness and tidiness of the store
- Assist with returns, exchanges and customer complaints.
- Support online orders, packing, and delivery arrangements where required
- Handle customer enquiries, feedback, and after-sales service
- Ensure compliance with company SOP and MDA/GDPMD requirements where applicable
- Perform any other ad-hoc duties as assigned
Key Requirements
- Minimum Diploma or Degree in Business, Retail Management, or a related field
- 1–2 years of retail or customer service or retail experience preferred
- Proficient in POS systems
- Physically fit and able to carry items up to 30 kg (with assistance for heavier items)
- Good command of Bahasa Malaysia, English, and/or Mandarin
Advantage:
- Experience in medical supplies, healthcare, or pharmacy retail
- Knowledge of MDA or GDPMD requirements
Why Join Us
- Be part of a growing medical and healthcare company
- Opportunity to develop your career in retail and customer service
- Supportive and friendly working environment
- Training provided on POS systems and product knowledge
- Career growth opportunities within the company
Pay: RM2,000.00 - RM2,600.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Ipoh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Retail sales: 1 year (Required)
Location:
Willingness to travel:
Work Location: In person