Join Our Global Gaming Project – Mandarin Speaker | 100% Remote
Work From Anywhere | Mandarin-Speaking Customer Service
Looking for a fully remote opportunity where you can use your Mandarin skills every day?
Join our international team and become part of a global gaming project supporting users from different markets. No need to commute — work comfortably from home while gaining valuable experience in customer service and online platform support.
What You’ll Do
- Provide friendly and professional customer support through live chat and email
- Assist users with account, platform, and service-related questions
- Understand customer concerns and provide clear, helpful solutions
- Follow up on customer issues and coordinate with the relevant team when needed
- Maintain a positive and professional communication style
- Follow company procedures and service standards
- Stay updated with platform features, common issues, and ongoing updates
Why Join Us?
- 100% Work From Home
- Work with an international team
- Use your Mandarin skills in a professional environment
- Gain experience in Customer Service & Online Platform Support
- Training and guidance provided
- Opportunity to develop your communication and customer service skills
- Supportive and collaborative working environment
We’re Looking For
- Fluent in Mandarin, both spoken and written
- Able to communicate in basic English
- Customer service, live chat, or online support experience is an advantage
- Fresh graduates and candidates from different backgrounds are welcome to apply
- Comfortable working independently from home
- Own a computer/laptop and have a stable internet connection
- Willing to work on rotating shifts, including weekends and public holidays
- Responsible, patient, and comfortable communicating with customers
This Could Be a Great Fit If You…
Enjoy communicating with people
Are comfortable using chat platforms and computers
Speak Mandarin confidently
Prefer working remotely
Want to build experience with an international project
Pay: RM3,000.00 per month
Application Question(s):
- Are you fluent in Mandarin (spoken and written) and able to communicate in basic English?
- Do you have previous experience in Customer Service or the BPO industry?
- Are you comfortable working on rotating shifts, including weekends and public holidays?
- Do you have your own laptop/computer and reliable internet access for remote work?
- How soon can you start if you are selected for this position?
Work Location: In person