Michael Page Hiring! Full Time IT Delivery - Operations Lead (Fintech) in Federal Territory - Ricebowl

• Own and influence IT operations across multiple international markets
• Lead high-impact transformation, and technology modernization initiatives
  
  

About Our Client

Our client is a well-established financial services organization with a growing international footprint and a strong commitment to technology excellence. Operating across multiple markets, the organization continues to invest heavily in digital transformation, operational resilience, governance, and customer-centric innovation.

Job Description

• Lead incident, problem, and change management processes to maintain operational excellence
• Drive service governance, operational reporting, and continuous improvement initiatives
• Ensure compliance with audit, risk, and regulatory requirements
• Oversee infrastructure health, disaster recovery readiness, and business continuity planning
• Manage vendor relationships, contractual obligations, and SLA adherence
• Deliver regulatory, upgrade, and transformation projects while managing scope, timelines, costs, and risks
• Facilitate seamless transition of projects into BAU operations
• Monitor technology budgets and identify opportunities for cost optimization
• Act as the key bridge between business stakeholders, technology teams, and external vendors across multiple countries
  
  

The Successful Applicant

A Successful IT Delivery & Operations Lead Should Have

• Over 10 years of IT experience, preferably within banking/ financial services or insurance environments
• Proven experience owning and managing BAU operations, including service availability, incident management, and operational governance
• Strong understanding of IT service management, and operational best practices
• Experience managing audits, regulatory compliance, risk controls, and governance processes
• Demonstrated success in vendor and stakeholder management across complex enterprise environments
• Exposure to core banking platforms or other business-critical systems
• Strong communication skills with the ability to engage regional business and technology stakeholders
• Experience managing technology delivery initiatives alongside operational responsibilities
  
  

What's on Offer

• Competitive salary ranging from MYR 168000 to MYR 216000 annually
• Opportunity to lead regional IT operations within a large-scale enterprise environment
• Exposure to international stakeholders and cross-border technology initiatives
• Involvement in business-critical transformation, regulatory, and modernization projects
• Attractive remuneration package and long-term career growth opportunities
  
  

Apply now and be part of a team that plays a critical role in delivering resilient, secure, and high-performing technology services across international markets.

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