3 Point 8 Art & Creative Hiring! Full Time Account Servicing Executive in Selangor, Earn up to MYR 4,800 - Ricebowl

Requirements:

• Diploma or Degree in Business Administration, Marketing, Event Management or related field.

• Preferably 2–4 years of experience in account servicing, client servicing or project coordination.

• Experience in events, exhibitions, retail displays, advertising, creative production or project-based industries is an advantage.

• Knowledge of BOQ, costing and quotation preparation is preferred.

• Strong communication, coordination and interpersonal skills.

• Good organisational, follow-up and problem-solving skills.

• Able to manage multiple projects and deadlines.

• Proficient in Microsoft Office applications.

• Able to work independently and coordinate effectively with cross-functional teams.

Account Servicing Executive

Location: Balakong, Selangor

Do you enjoy working with clients, coordinating creative projects, and turning ideas into successful project delivery?

We are looking for an Account Servicing Executive who can understand client needs, coordinate internal teams, manage quotations and project changes, and ensure projects stay aligned with the agreed timeline and budget.

You will work closely with our R&D, Project, Production, Procurement and Execution teams on festive decorations, mall installations, retail displays, exhibitions, events and commercial activation projects.

Job Summary

The Account Servicing Executive serves as the primary contact for assigned clients and the key link between clients and internal project teams.

The role is responsible for understanding client requirements, coordinating project progress, preparing BOQ and quotations, monitoring timelines and budgets, and managing project changes to ensure smooth project delivery.

Key Responsibilities

1. Client Servicing & Relationship Management

   • Understand each client's business, brand, objectives, requirements and expectations.

   • Serve as the primary contact for assigned clients and maintain strong client relationships.

   • Clarify project briefs, requirements, budget expectations and timelines.

2. Project Coordination & Progress Monitoring

   • Coordinate closely with R&D, Project Manager, Project Execution and relevant departments.

   • Communicate client requirements, feedback and approvals clearly to internal teams.

   • Track project progress, follow up on pending matters and proactively resolve issues.

3. BOQ, Costing & Quotation

   • Prepare and work out BOQ based on confirmed project scope.

   • Coordinate costing information with relevant departments.

   • Prepare and coordinate quotations for client submission and approval.

4. Project Timeline & Budget Control

   • Monitor project timelines, milestones, approved scope and budget.

   • Identify potential delays, cost implications or risks and coordinate corrective actions with the project team.

   • Ensure project commitments remain aligned with agreed client requirements.

5. Project Changes & Variation Orders

   • Manage client-requested revisions, changes and additional requirements.

   • Coordinate the impact of changes on cost, timeline, scope and execution.

   • Prepare and coordinate Variation Orders (VO) and obtain client approval where required.

6. Issue Resolution & Client Communication

   • Handle client enquiries, concerns and project-related issues professionally.

   • Coordinate with internal teams to resolve issues and keep projects on track.

   • Keep clients updated on important project developments and decisions.

7. Project Documentation & Close-Out

   • Maintain records of client approvals, revisions, quotations and Variation Orders.

   • Follow up on outstanding commercial and client matters before project completion.

   • Support client feedback and maintain relationships for future opportunities.

What We Are Looking For

• Client-focused and commercially aware.

• Proactive in following up and resolving issues.

• Organised and able to manage multiple projects.

• Strong in communication and cross-functional coordination.

• Responsible and accountable for assigned clients and commitments.

Benefits

• Medical, dental and optical reimbursement.

• Training and development opportunities.

• Career growth and internal advancement.

• Company events, team building and outings.

• Additional leave benefits based on company policy.

• Supportive and collaborative working environment.

• Medical claim.
• On job training will be provided.
• Team building.
• Festive dinner.
• Birthday celebration.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Training Provided
• Performance Bonus