Golden Alam Hiring! Full Time Retail Branch Manager in Seri Kembangan, Earn up to MYR 6,000 + bonus - Ricebowl

Diploma or equivalent qualification.

Minimum of 3 years of relevant experience in a supervisory or management role, preferably within the financial services or retail sector.

Proven ability to manage and lead a team effectively.

Strong understanding of sales, customer service, and operational management.

Excellent communication, interpersonal, and problem-solving skills.

Proficiency in basic computer applications and record-keeping.

Knowledge of the pawnshop industry or related financial services is an advantage.

Oversee daily operations of the branch, ensuring efficiency and adherence to company policies.

Manage and motivate a team of staff to achieve sales targets and provide excellent customer service.

Handle customer inquiries, complaints, and provide solutions in a professional manner.

Maintain accurate records of transactions, inventory, and financial data.

Ensure compliance with all legal and regulatory requirements for pawnshop operations.

Develop and implement strategies to increase branch profitability and customer base.

Manage the security and safekeeping of all assets and inventory within the branch.