- Kuala Lumpur Federal Territory Malaysia

Working Location
Job Description
Responsibilities
Client Account Executive, Early Childhood Development
Location: TOY8 Playground at The Gardens Mall, with regular travel to client sites in Malaysia (including Sarawak), Indonesia, etc.
Work arrangement: Work-from-home option available, with flexibility depending on work requirements and client-site commitments.
Reports to: Head of Early Childhood Development
Employment: Full-time, permanent (3-month probation)
Salary: RM4,200/month during probation; RM4,400/month upon confirmation, plus statutory EPF, SOCSO and EIS
About the role
You will own TOY8's existing client accounts, including Sarawak and our Indonesian partners. You are responsible for delivering AI developmental screening, early intervention and teacher training to a high standard. You are also responsible for growing each account's revenue.
Key Responsibilities
Programme delivery (CORE)
1. Be trained and conduct developmental screening sessions for children aged 3–5 at client sites.
2. Deliver early intervention programmes and teacher training.
3. Support teachers on an ongoing basis: answer questions, coach on service/product used and keep them engaged.
4. Track scoring progress for every client and resolve delays before reporting deadlines.
Account growth
1. Own screening and intervention revenue for assigned accounts against agreed targets.
2. Propose value-added services and upsell opportunities to existing clients.
3. Measure and improve client satisfaction.
Quality and operations
1. Report issues relating to screening, intervention, reports, scoring and technical platforms to the Tech team and follow them through to resolution.
2. Manage translated versions of programme materials and reports, keeping all language versions updated in all digital platforms and documents.
Requirements
Nice to have
Pay: RM4,200.00 - RM4,400.00 per month
Work Location: Hybrid remote in Kuala Lumpur
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