jobs in TOWN VETS ANIMAL CLINIC PTE. LTD.

TOWN VETS ANIMAL CLINIC PTE. LTD. Hiring! Full Time Full Time Veterinary Receptionist in Central Region (Singapore), Earn up to SGD 3,500 - Ricebowl

Full Time Veterinary Receptionist

TOWN VETS ANIMAL CLINIC PTE. LTD.

Bukit Merah, Central Region (Singapore)

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Working Location

  • Bukit Merah Central Region (Singapore) Singapore

Job Description

Responsibilities

Town Vets Animal Clinic

We are an independent small-animal veterinary clinic looking for a full-time receptionist to join our team of 15.

Reception is a central part of the clinic. You will usually be the first person our clients speak to, and will help with appointments, questions and the day-to-day coordination between clients and the veterinary team.

Veterinary reception can be busy and, at times, emotionally demanding. It suits someone who enjoys working with people and animals, communicates well, and can remain calm and organized when several things are happening at once.

What we are looking for

Strong spoken and written English

Warm and professional communication

Good organizational skills and attention to detail

Able to prioritize and think on your feet in a busy environment

Comfortable working closely with veterinarians, nurses and other reception staff

Computer literate and willing to learn new systems

Previous customer service or client-facing experience preferred

Mandarin would be useful, but is not essential

Previous veterinary experience is not necessary. Training will be provided. Over time, you will need to become familiar with commonly used veterinary terminology, understand the different types of appointments we offer, and recognize when a client's concern needs to be brought to the veterinary team more urgently.

The role

Your responsibilities will include:
Handling calls, messages, emails and client enquiries

Arranging appointments and helping clients book the appropriate type of visit

Welcoming clients and their pets to the clinic

Managing waiting times and keeping clients updated when we are busy

Processing payments and completing client paperwork

Maintaining accurate client and patient records

Coordinating with the veterinary and nursing teams throughout the day

Handling difficult or sensitive situations calmly and tactfully

General reception and administrative duties needed to keep the clinic running smoothly

Working hours

5-day work week, including Saturdays

44 hours per week, inclusive of break times

No Sundays, Public Holidays or overnight duties.

We are looking for someone who is dependable, organized and good with people, and comfortable working as part of a busy team.

Please send your CV to

Dr Chan at *************

.

Only shortlisted applicants will be contacted.

We are a busy small animal practice located in Tiong Bahru, with 15 staff. We focus on practicing evidence-based diagnostics and medicine for our patients, and providing a well balanced work life and support for our staff. The customer experience is our top most priority, and this translates to customized care for our patients and strong communication with our clients.

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