Job Description:
- Produce and check daily reports, ensuring that the previous day’s reservations are accurate and confirmations are sent.
- Monitor incoming bookings and flagging any concern dates with the Sales Department.
- Manage room allocation during other periods, e.g. group bookings.
- Liaise with Front Desk and Food & Beverage Department regarding allocation, e.g. for long-stay guests and those with special requirements.
- To receive, handle and convert all new inquires in line with the Sales’ strategy and ensure all guests receive a consistently high standard of service throughout the booking process. Accurately input reservations into Wish.Net system.
- To sell in line with the selling strategies and adhere to diary management principles to maximize yield for the hotel
Skills Required:
- Excellent communications skills and extremely organized
- Good personality.
- Familiar with basic computer skills.
- Required work experience in Reservation 1 - 2 years.
Education Level:
- Minimum posses Diploma in Hotel Management or related.
Job Types: Permanent, Full-time
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
Ability to commute/relocate:
- Rompin: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Reservation: 1 year (Required)
Language:
Work Location: In person