- Jalan Damansari Kuala Lumpur WP Kuala Lumpur Malaysia 50490

Working Location
Job Description
Requirements
* Previous experience in insurance operations / policy servicing / broking support preferred.
* Insurance knowledge is an advantage.
* Strong attention to detail.
* Good written and verbal English communication.
* Able to work accurately within SLA/KPI-driven environments.
Responsibilities
* Process and check insurance slips, policies, endorsements and related documents.
* Support brokers with placement and policy servicing activities.
* Perform policy/endorsement checking against placing slips and insurer documents.
* Identify discrepancies and request amendments from insurers.
* Prepare transmittal emails and send policies/endorsements to clients/insured.
* Meet required SLAs and KPIs while maintaining accuracy and quality.
* Follow company policies and maintain basic knowledge of insurance processes and legislation.
- Handle other operational tasks as assigned.
Benefits
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
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