- Kota Damansara Selangor Malaysia
Working Location
Job Description
Responsibilities
WHO WE ARE
TSG Asia (The Spark Group Asia) is a leadership development and organizational consulting firm working with corporate clients across Malaysia and the wider Asian market. We design and deliver facilitation, learning & development programmes, and OD consulting solutions from our foundational public programmes to bespoke, HRD Corp-claimable corporate training. We're a small, close-knit team that moves quickly, holds a high bar on quality, and is now building out a tech-enabled coaching arm as part of our next chapter.
THE ROLE
We're looking for a Client Solutions & Program Executive to be the first point of contact for new client inquiries and a key support to our Program Director in bringing our programmes to life. This is a role for someone early in their career who is organized, sharp with communication, and hungry to build real B2B and corporate training experience, with a clear runway to take on more ownership as you grow into it.
WHAT YOU'LL DO
Client Engagement & Sales Support
Respond to inbound inquiries and process intake forms
Coordinate discovery calls and follow-up meetings between prospects and Program Director
Draft program outlines and proposal decks from templates
Support HRD Corp documentation and data entry
Program Operations Support
Set up physical and virtual learning environments and prepare training collateral
Handle client-facing communications on timelines, joining instructions, and attendance
Provide hands-on support to the Program Director and Operations team during live program delivery
As you build a track record, the role expands into full contract/closing administration, independent HRD Corp grant submissions, coach briefing, and delivery ownership, with your compensation reviewed alongside that expanded scope.
WHAT WE'RE LOOKING FOR
Bachelor's degree in Communications, Marketing, Business Administration, Organizational Psychology, or a related field
1–2 years' experience in client servicing, training operations, B2B coordination, PR/communications, or agency project management (strong fresh grads welcome)
Professional written and spoken English, comfortable engaging HR and L&D professionals
Highly organized and detail-oriented, able to juggle multiple deadlines at once
Proficient in Google Workspace or MS Office (Docs, Slides, Sheets)
WHAT YOU'LL GET
Direct mentorship from our Program Director and Management team
Real exposure to corporate L&D and OD consulting
A small team where your work is visible and growth isn't just a slogan
Benefits: Include EPF, SOCSO, and medical claims
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.