Container Hotel Group Hiring! Full Time Airport Hotel Front Office Receptionist in Selangor, Earn up to MYR 2,300 - Ricebowl

Daily Job Scope

• Makes daily reservation count for arrival and departures.
• Complete report on timely manner.
• Receive and reply call and email inquiry.
• Preparation and preregistration for group arrival.
• Accommodating guest request and inquiry.
• Up selling room and promoting the hotel services to the guest.
• Handling check in and check out duties.
• Handling cashiering duties.
• Work closely with housekeeping department to ensure rooms are ready in time for next guest check in.
• Maintain a clean and neat front desk area, to create a good impression to the guest and better working environment for FO staff.
• Assisting guest to complete registration form, assigned room and understand guest demand and needs.
• Concierge services such as provide travel information that nearby to hotel attraction or events.
• Report any unusual occurrences to supervisor or manager which include hotel facilities defect, payment failure, other unusual incident- miss flight.
• Collect feedback questionnaire from guest after check out.
• Restock for hotel amenities, sundries and brochures. (Woven beg, towel, drinking water and dental kits)
• Undertake Ad-hoc task or duty assigned by outlet supervisor, manager and management staff.
• Attend weekly branch meeting conduct by outlet supervisor/manager.
• Complete handover log book before end shift/ leaving the hotel.

Job Requirement

• Required skill(s): Computer Literacy.
• Willing to work in shift, weekend and public holiday
• Fresh graduate is encourage to apply

Job Type: Full-time

Experience:

• Hotel reception: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Job Type: Full-time

Pay: RM2,000.00 - RM2,300.00 per month

Work Location: In person