jobs in Kens Apothecary

Kens Apothecary Hiring! Full Time Beauty Advisor in Federal Territory, Earn up to MYR 6,000 - Ricebowl

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

As a Beauty Advisor at Kens Apothecary, you will be responsible for assisting customers in finding the right skincare and beauty products. Your role includes providing product recommendations, conducting demonstrations, and ensuring a positive customer experience.

KEY RESPONSIBILITIES

Customer Engagement

  • Greet and assist customers with a friendly and approachable demeanor.
  • Engage customers in conversation to understand their skincare needs and preference.
  • Encourage hands-on experience to enhance customer understanding and satisfaction.
  • Provide exceptional customer service to create a positive shopping experience.
  • Utilize customer information to provide personalized recommendations and follow-up on their skincare and beauty journeys.

Sales Performance

  • Assist in achieving individual and store sales targets through effective product recommendations and upselling techniques.
  • Learn and apply proven sales strategies to enhance the overall sales performance of the store.

Product Knowledge

  • Acquire and maintain in-dept knowledge of skincare, beauty, and wellness products in the store.
  • Stay informed about new product release, ingredients, and brand stores.

Learning and Development

  • Actively participate in training sessions provided by management or seniors.
  • Proactively seek opportunities for personal and professional development in the beauty and skincare industry.
  • Implement feedback received from senior team members to improve selling techniques and customer interactions.

Store Operation

  • To assist cleanliness of the store before. during and after closing the store
  • To assist the product display in good condition and replace the broken tester or broken stock and report back to the relevant parties - Store Manager / Logistic department.
  • To keep updating the checklist on daily area to focus on the store before, during and after closing the store

Reporting & Administrative Support

· Assist in preparing sales reports.

· Support basic administrative tasks and paperwork related to store operations.

· Ensure accurate documentation and timely submission of required reports.

Requirements:

· Previous experience in beauty retail or skincare advisory roles.

· Strong sales skills with a proven track record of achieving or exceeding sales targets.

· Excellent customer service skills with the ability to build customer relationships.

· In-depth knowledge of skincare and beauty products is preferred.

· Ability to lead by example and support the development of junior team members.

· Flexible working retail hours, including weekends and holidays.

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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