jobs in CANWORKONE.SG EMPLOYMENT PTE. LTD.

CANWORKONE.SG EMPLOYMENT PTE. LTD. Hiring! Full Time Customer Service Executive – Contact Centre in , Earn up to SGD 4,000 - Ricebowl

Customer Service Executive – Contact Centre

CANWORKONE.SG EMPLOYMENT PTE. LTD.

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Location:
Singapore

Employment:
Permanent

Working Hours:
5 days per week, including weekends

Shift:
10:00 AM – 7:00 PM / 11:00 AM – 8:00 PM (flexi)

Salary: Basic $3,000 - $3,200 + commission (gross up to $4,000+)

Job Responsibilities

Manage incoming calls and enquiries for 9 outlets.

Provide information on services, appointments and outlet operations.

Schedule, reschedule and coordinate customer appointments.

Handle customer feedback and complaints professionally.

Follow up on enquiries and outstanding customer matters.

Liaise with outlet teams to coordinate appointments and resolve issues.

Maintain accurate customer and appointment records.

Monitor and manage daily call and enquiry flow independently.

Support other customer service and administrative duties as required.

Requirements

Experience in call centre, customer service, appointment booking or a similar role.

Good communication and telephone etiquette.

Comfortable handling customer complaints and difficult situations.

Well-organised and able to manage multiple outlets independently.

Able to work independently with minimal supervision.

Customer-focused, patient and service-oriented.

Good computer and administrative skills.

Willing to work weekends.

CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357

EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889

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