- Singapore
全职 Customer Service Executive – Contact Centre 工作, 薪水 up to SGD 4,000, CANWORKONE.SG EMPLOYMENT PTE. LTD. 公司招聘中 - Ricebowl
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职位描述
岗位职责
Location:
Singapore
Employment:
Permanent
Working Hours:
5 days per week, including weekends
Shift:
10:00 AM – 7:00 PM / 11:00 AM – 8:00 PM (flexi)
Salary: Basic $3,000 - $3,200 + commission (gross up to $4,000+)
Job Responsibilities
Manage incoming calls and enquiries for 9 outlets.
Provide information on services, appointments and outlet operations.
Schedule, reschedule and coordinate customer appointments.
Handle customer feedback and complaints professionally.
Follow up on enquiries and outstanding customer matters.
Liaise with outlet teams to coordinate appointments and resolve issues.
Maintain accurate customer and appointment records.
Monitor and manage daily call and enquiry flow independently.
Support other customer service and administrative duties as required.
Requirements
Experience in call centre, customer service, appointment booking or a similar role.
Good communication and telephone etiquette.
Comfortable handling customer complaints and difficult situations.
Well-organised and able to manage multiple outlets independently.
Able to work independently with minimal supervision.
Customer-focused, patient and service-oriented.
Good computer and administrative skills.
Willing to work weekends.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
Singapore
Employment:
Permanent
Working Hours:
5 days per week, including weekends
Shift:
10:00 AM – 7:00 PM / 11:00 AM – 8:00 PM (flexi)
Salary: Basic $3,000 - $3,200 + commission (gross up to $4,000+)
Job Responsibilities
Manage incoming calls and enquiries for 9 outlets.
Provide information on services, appointments and outlet operations.
Schedule, reschedule and coordinate customer appointments.
Handle customer feedback and complaints professionally.
Follow up on enquiries and outstanding customer matters.
Liaise with outlet teams to coordinate appointments and resolve issues.
Maintain accurate customer and appointment records.
Monitor and manage daily call and enquiry flow independently.
Support other customer service and administrative duties as required.
Requirements
Experience in call centre, customer service, appointment booking or a similar role.
Good communication and telephone etiquette.
Comfortable handling customer complaints and difficult situations.
Well-organised and able to manage multiple outlets independently.
Able to work independently with minimal supervision.
Customer-focused, patient and service-oriented.
Good computer and administrative skills.
Willing to work weekends.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
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