Decode Group Hiring! Full Time Treasury Operations Executive in - Ricebowl

Job Purpose

• Responsible for supporting daily payment channel operations, monitoring payment gateway performance, handling operational inquiries and compliance cases, and assisting with Payment Hub system implementation and maintenance.

Core Responsibilities

• Daily payment channel monitoring and operational support.
• Payment gateway limit, usage and account management.
• Refund, failed transaction and compliance case follow-up.
• Daily transaction reporting and reconciliation support.
• Preparation of SOP, training materials and operational documentation.
• Coordination with banks, payment providers, IT and Compliance teams.
• Daily operational issue tracking and escalation.
• Good exposure of learning on Payment Hub backend setup, UAT and launching support.