- Singapore Singapore
Xpac Technologies Hiring! Full Time CUSTOMER SERVICE EXECUTIVE in , Earn up to SGD 3,500 - Ricebowl
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Job Description
Responsibilities
1.
JOB DESCRIPTION
Job Title
Customer Service Executive
Occupation
Customer Service Executive
Job Description & Requirements
Position Summary
Handling of call-in enquiries
Coordination of order fulfillment
Support to all sales related matters.
Main Accountabilities
Assist sales department in processing customer enquiries and meeting their needs.
Manage all enquires, provide timely response and follow ups
Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform
Provide accurate and valid information to customers.
Conduct customer satisfaction survey at given timeline, keep records of customer interactions
Create and update customer purchasing patterns
Process and coordinate customer orders fulfilment
Generate customer order related documents
Take the extra mile to engage customers by up selling company products
Internal & External Working Relationships
Work with others in a friendly, cooperative manner, and inspire others to cooperate.
Establish a long term working relationship with customers.
Our company is a fast expanding company manufacturing high technology packaging products in Tuas.
As the market leader for High Performance Packaging supply and Packaging Solutions provider in Singapore, we continuously add economic value to our key shareholders by delivering innovative products and distinctive services.
We believe people are our greatest assets. We believe in developing people to the best of their abilities. We also believe everyone, regardless of his/her position, has a crucial part to play in the success of the company.-
We would like to invite candidates to join us in our business expansion. We provide exciting career growth opportunities and is looking for candidates with proven abilities to fuel our growth.
JOB DESCRIPTION
Job Title
Customer Service Executive
Occupation
Customer Service Executive
Job Description & Requirements
Position Summary
Handling of call-in enquiries
Coordination of order fulfillment
Support to all sales related matters.
Main Accountabilities
Assist sales department in processing customer enquiries and meeting their needs.
Manage all enquires, provide timely response and follow ups
Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform
Provide accurate and valid information to customers.
Conduct customer satisfaction survey at given timeline, keep records of customer interactions
Create and update customer purchasing patterns
Process and coordinate customer orders fulfilment
Generate customer order related documents
Take the extra mile to engage customers by up selling company products
Internal & External Working Relationships
Work with others in a friendly, cooperative manner, and inspire others to cooperate.
Establish a long term working relationship with customers.
Our company is a fast expanding company manufacturing high technology packaging products in Tuas.
As the market leader for High Performance Packaging supply and Packaging Solutions provider in Singapore, we continuously add economic value to our key shareholders by delivering innovative products and distinctive services.
We believe people are our greatest assets. We believe in developing people to the best of their abilities. We also believe everyone, regardless of his/her position, has a crucial part to play in the success of the company.-
We would like to invite candidates to join us in our business expansion. We provide exciting career growth opportunities and is looking for candidates with proven abilities to fuel our growth.
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