全职 CUSTOMER SERVICE EXECUTIVE 工作, 薪水 up to SGD 3,500, Xpac Technologies 公司招聘中 - Ricebowl

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JOB DESCRIPTION

Job Title

Customer Service Executive

Occupation

Customer Service Executive

Job Description & Requirements

Position Summary

Handling of call-in enquiries

Coordination of order fulfillment

Support to all sales related matters.

Main Accountabilities

Assist sales department in processing customer enquiries and meeting their needs.

Manage all enquires, provide timely response and follow ups

Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform

Provide accurate and valid information to customers.

Conduct customer satisfaction survey at given timeline, keep records of customer interactions

Create and update customer purchasing patterns

Process and coordinate customer orders fulfilment

Generate customer order related documents

Take the extra mile to engage customers by up selling company products

Internal & External Working Relationships

Work with others in a friendly, cooperative manner, and inspire others to cooperate.

Establish a long term working relationship with customers.

Our company is a fast expanding company manufacturing high technology packaging products in Tuas.

As the market leader for High Performance Packaging supply and Packaging Solutions provider in Singapore, we continuously add economic value to our key shareholders by delivering innovative products and distinctive services.

We believe people are our greatest assets. We believe in developing people to the best of their abilities. We also believe everyone, regardless of his/her position, has a crucial part to play in the success of the company.-

We would like to invite candidates to join us in our business expansion. We provide exciting career growth opportunities and is looking for candidates with proven abilities to fuel our growth.