- Singapore
Meerkat Home Pte Ltd Hiring! Full Time Sales Executive in - Ricebowl
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Job Description
Responsibilities
Key ResponsibilitiesSales & Customer Engagement
- Attend to walk-in customers, appointments and incoming sales enquiries.
- Understand customers' lifestyle, renovation needs, budget, timeline and priorities.
- Introduce Meerkat Home's products, materials and whole-home solutions.
- Build strong relationships with customers throughout the sales journey.
- Conduct showroom presentations and guide customers through different product options.
- Follow up consistently with leads and prospects through WhatsApp, phone calls and other communication channels.
- Prepare and present quotations and proposals together with the technical/design team.
- Handle sales discussions, objections and basic commercial negotiations.
- Follow through from initial enquiry to quotation, contract signing and payment.
- Work towards agreed monthly and quarterly sales targets.
- Work closely with Technical Designers / Product Specialists to translate customer requirements into suitable solutions.
- Coordinate customer appointments, design discussions and proposal presentations.
- Ensure customer requirements and important project information are properly communicated internally.
- Maintain regular communication with customers during the sales and pre-project stages.
- Provide a professional and consistent customer experience throughout the sales process.
- Prepare quotations, sales agreements and basic sales documentation.
- Update customer information, lead status and follow-up records in CRM.
- Maintain accurate records of quotations, contracts, payments and project status.
- Arrange appointments and maintain the sales team's customer schedule.
- Follow up on deposits, payments and required documentation.
- Coordinate internally with design, operations, finance and project teams when required.
- Assist with general showroom and sales-related administrative matters.
- Strong interest in sales and customer-facing work.
- Good communication and interpersonal skills.
- Comfortable speaking with customers and building relationships.
- Self-motivated and able to follow up proactively.
- Organised and comfortable handling basic administrative work.
- Able to manage multiple customers and follow-ups at the same time.
- Comfortable working towards sales targets.
- Good command of English.
- Mandarin communication ability is an advantage for coordination with our China-based technical and product teams.
- Basic proficiency in Microsoft Office, Google Workspace or CRM systems is preferred.
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