Genkimed Sdn. Bhd. Hiring! Full Time Customer Service Executive in WP Kuala Lumpur, Earn up to MYR 4,500 + additional compensation - Ricebowl

Excellent command of English and Chinese, both spoken and written.

Strong communication and interpersonal skills.

Friendly, professional and customer-service oriented.

Responsible, detail-oriented and well organised.

Positive attitude, proactive and willing to learn.

Able to work independently and as part of a team.

Basic computer skills and comfortable communicating through WhatsApp.

Customer service, reception, hospitality or clinic experience is an advantage.

Fresh graduates are encouraged to apply.

Greet and assist patients professionally at the front desk.

Register patients and maintain accurate patient records.

Manage appointments, confirmations, rescheduling and reminders.

Handle customer enquiries via WhatsApp, phone, email and social media.

Provide professional and friendly customer service throughout the patient journey.

Collect consultation and treatment payments and issue receipts.

Coordinate patient flow with doctors and clinic staff.

Follow up with patients regarding appointments and treatment plans.

Perform general reception and administrative duties.

Support smooth day-to-day clinic operations.

Maintain strict confidentiality of patient information.