- Selangor Malaysia
Working Location
Job Description
Responsibilities
JOB RESPONSIBILITIES
1. Business Development & Marketing
* Identify and approach potential SME clients.
* Generate new leads through calls, WhatsApp, networking, social media and business visits.
* Promote KSP’s HR & Payroll outsourcing services.
* Arrange appointments and meet potential clients.
* Understand the client’s HR/payroll problems and recommend suitable solutions.
* Prepare quotations and follow up until the client confirms.
2. Client Relationship Management
* Act as the first point of contact for assigned clients.
* Maintain good communication and professional relationships with clients.
* Understand client requirements and coordinate with the KSP HR/Payroll team.
* Follow up on pending documents, information and client requests.
* Ensure client issues are properly communicated and followed up.
* Maintain client satisfaction and encourage long-term relationships.
3. Sales Follow-up
* Maintain proper records of leads, quotations and follow-ups.
* Follow up with prospects consistently.
* Convert enquiries into paying clients.
* Develop existing clients for additional KSP services.
KSP SERVICES YOU WILL PROMOTE
* Payroll Outsourcing
* HR Outsourcing
* EPF / KWSP
* SOCSO / PERKESO
* EIS
* PCB / LHDN
* Payslips & EA Forms
* Recruitment
* EOR Services
* HR Advisory
* Labour Law / HR Compliance
* Tax & related business support
REQUIREMENTS
* 2–5 years of experience in sales, business development, customer service, HR, recruitment or related fields.
* Good communication skills in English and Bahasa Malaysia.
* Mandarin/Tamil is an advantage.
* Confident in communicating with business owners and managers.
* Good follow-up and negotiation skills.
* Able to work independently and achieve sales targets.
* Responsible, organised and customer-focused.
* HR/payroll knowledge is an advantage but training will be provided.
* Must be comfortable making calls and meeting clients.
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Work Location: In person
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