- Jalan Tun Razak Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450

Bandar Kuala Lumpur, WP Kuala Lumpur
Working Location
Job Description
Requirements
Assist customers with their needs through incoming calls, online chats, and email channels.
Handle customer inquiries and feedback in a professional and timely manner.
Assist in resolving customer issues and provide appropriate solutions.
Record and follow up on customer feedback, inquiries, and complaints.
Maintain good customer relationships and enhance customer satisfaction.
Achieve daily work objectives in accordance with company procedures and service standards.
Responsibilities
SPM / Diploma / Degree, fresh graduates are welcome
Possess good communication skills, dare to communicate with customers
Patient, polite, and possess good customer service awareness
Possess basic problem-solving and logical thinking skills
Basic computer operation skills, able to familiarize with relevant systems
Strong learning ability, able to adapt to a fast-paced work environment
Experience in Customer Service / Call Centre / Banking / BPO is preferred
Benefits
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
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