Hatten Hotel Melaka Hiring! Full Time Bellman in Melaka - Ricebowl

Assist arriving and departing guests in handling their luggage, provide information on all our hotel services and facilities.

DUTIES AND RESPONSIBILITIES

Operations

• Report for work punctually in a proper and neat attire complete with name tag.
• To deliver and collect luggage for arriving and departing guests.
• To greet all arriving guests and bid farewell to all departing guests using hotel standard phrases.
• Explain room features and available hotel service when checking-in guest.
• Possess a detailed knowledge of all hotel facilities, their location and hours of operation.
• To check closets and drawers to see if guest have forgotten any items upon check-out.
• To log in number of pieces of luggage during all check-ins and check-outs as well as other deliveries to guest like messages, telexes, mails, packages, faxes, flowers, etc.
• To deliver newspaper to all occupies rooms, FIT guest and Admin, offices.
• To run errands for guests when requested (only within the hotel).
• To page for guests in the lobby and adjacent area with the aid of a paging board.
• To assist handicapped guests.

Job Type: Permanent

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person