Assist arriving and departing guests in handling their luggage, provide information on all our hotel services and facilities.
DUTIES AND RESPONSIBILITIES
Operations
- Report for work punctually in a proper and neat attire complete with name tag.
- To deliver and collect luggage for arriving and departing guests.
- To greet all arriving guests and bid farewell to all departing guests using hotel standard phrases.
- Explain room features and available hotel service when checking-in guest.
- Possess a detailed knowledge of all hotel facilities, their location and hours of operation.
- To check closets and drawers to see if guest have forgotten any items upon check-out.
- To log in number of pieces of luggage during all check-ins and check-outs as well as other deliveries to guest like messages, telexes, mails, packages, faxes, flowers, etc.
- To deliver newspaper to all occupies rooms, FIT guest and Admin, offices.
- To run errands for guests when requested (only within the hotel).
- To page for guests in the lobby and adjacent area with the aid of a paging board.
- To assist handicapped guests.
Job Type: Permanent
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person