- Singapore
SHINY PEOPLE HR CONSULTANCY PTE. LTD. Hiring! Full Time Junior Engineer (Level 1) - Frontline IT Support in , Earn up to SGD 3,200 - Ricebowl
Junior Engineer (Level 1) - Frontline IT Support
SHINY PEOPLE HR CONSULTANCY PTE. LTD.
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Responsibilities
JOB DESCRIPTION
Provide Level 1 helpdesk & end-user support
Troubleshoot PCs, laptops, printers & mobile devices
Support Windows / basic macOS issues
Assist with Microsoft 365, Outlook & Teams
Troubleshoot Wi-Fi, LAN & VPN connectivity
Handle password resets, account unlocks & MFA support
Perform basic antivirus / security checks
Support device setup, tagging & asset inventory
Log and update tickets accurately
Escalate more complex issues to L2
REQUIREMENTS
0–2 years IT support experience
Fresh graduates / candidates with internship or part-time IT support experience welcome
Good troubleshooting & communication skills
Customer-service oriented and willing to learn
Able to work in a fast-paced support environment
Nice to have: CompTIA A+, ITIL Foundation or Microsoft 365 Fundamentals
If you’re looking for a role where you can build a strong foundation in IT support, this could be your next step!
Jayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. Ltd. | Reg No: R24121542
We specialise in connecting businesses with talents and providing expert human resources solutions. Our comprehensive services encompass recruitment and staffing, HR consultancy, and payroll administration. With a commitment to excellence and a client-centric approach, we tailor our solutions to meet your unique needs. Partner with us to build a motivated and high-performing workforce.
UEN: 202402994E
EA Licence No: 24C2176
Provide Level 1 helpdesk & end-user support
Troubleshoot PCs, laptops, printers & mobile devices
Support Windows / basic macOS issues
Assist with Microsoft 365, Outlook & Teams
Troubleshoot Wi-Fi, LAN & VPN connectivity
Handle password resets, account unlocks & MFA support
Perform basic antivirus / security checks
Support device setup, tagging & asset inventory
Log and update tickets accurately
Escalate more complex issues to L2
REQUIREMENTS
0–2 years IT support experience
Fresh graduates / candidates with internship or part-time IT support experience welcome
Good troubleshooting & communication skills
Customer-service oriented and willing to learn
Able to work in a fast-paced support environment
Nice to have: CompTIA A+, ITIL Foundation or Microsoft 365 Fundamentals
If you’re looking for a role where you can build a strong foundation in IT support, this could be your next step!
Jayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. Ltd. | Reg No: R24121542
We specialise in connecting businesses with talents and providing expert human resources solutions. Our comprehensive services encompass recruitment and staffing, HR consultancy, and payroll administration. With a commitment to excellence and a client-centric approach, we tailor our solutions to meet your unique needs. Partner with us to build a motivated and high-performing workforce.
UEN: 202402994E
EA Licence No: 24C2176
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