全职 Junior Engineer (Level 1) - Frontline IT Support 工作, 薪水 up to SGD 3,200, SHINY PEOPLE HR CONSULTANCY PTE. LTD. 公司招聘中 - Ricebowl

JOB DESCRIPTION

Provide Level 1 helpdesk & end-user support

Troubleshoot PCs, laptops, printers & mobile devices

Support Windows / basic macOS issues

Assist with Microsoft 365, Outlook & Teams

Troubleshoot Wi-Fi, LAN & VPN connectivity

Handle password resets, account unlocks & MFA support

Perform basic antivirus / security checks

Support device setup, tagging & asset inventory

Log and update tickets accurately

Escalate more complex issues to L2

REQUIREMENTS

0–2 years IT support experience

Fresh graduates / candidates with internship or part-time IT support experience welcome

Good troubleshooting & communication skills

Customer-service oriented and willing to learn

Able to work in a fast-paced support environment

Nice to have: CompTIA A+, ITIL Foundation or Microsoft 365 Fundamentals

If you’re looking for a role where you can build a strong foundation in IT support, this could be your next step!

Jayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. Ltd. | Reg No: R24121542

We specialise in connecting businesses with talents and providing expert human resources solutions. Our comprehensive services encompass recruitment and staffing, HR consultancy, and payroll administration. With a commitment to excellence and a client-centric approach, we tailor our solutions to meet your unique needs. Partner with us to build a motivated and high-performing workforce.

UEN: 202402994E

EA Licence No: 24C2176