ETeam Hiring! Full Time Product Operations Engineer 1 in Pulau Pinang - Ricebowl

Hi,

I’m Manas from eTeam, and I’m currently hiring for a Product Operations Engineer 1 opportunity with Dell in Penang, Malaysia.

We are looking for professionals with relevant Product Operations / Manufacturing Operations / New Product Introduction (NPI) / Product Launch / Production Readiness experience, with strong exposure to product quality, root cause analysis, corrective actions, risk assessment, manufacturing process improvement, and cross-functional coordination.

The role involves supporting Dell’s Worldwide Operations as a product-focused representative, working with engineering, manufacturing, suppliers, and other cross-functional teams to support product launches, production readiness, product quality, manufacturing processes, and the transition of products from launch into production and sustaining operations.

• Location: Penang, Malaysia
• Work Arrangement: Work from Office (WFO)
• Salary: RM 4,000/month basic + RM 400 fixed allowance
• Night Shift Allowance: Additional night shift allowance applicable
• Employment: Contract – 1 year
• Working Hours: 10:00 PM – 7:00 AM (Malaysia Time – Night Shift)
• Working Days: 5 days per week / 40 hours per week
• Target Onboarding: As soon as possible
• Language: Mandarin

Important: This role supports NORAM business hours, so candidates must be comfortable working the required night shift. Candidates are also expected to work on Malaysia Public Holidays / applicable local holidays when required to support NORAM operations.

Below are the full Job Description and Role Overview for your clarity and reference.

Role Summary

This role supports Dell’s Worldwide Operations as a product-focused representative, helping ensure products are successfully prepared, launched, moved into production, and maintained throughout their lifecycle.

The role involves working with engineering, manufacturing, suppliers, and other cross-functional teams to:

• Support product launches and production readiness
• Improve product quality and manufacturing processes
• Identify and resolve operational issues
• Drive root cause analysis and corrective actions
• Support risk assessment and mitigation
• Track project actions, plans, and deliverables
• Improve manufacturing cost, cycle time, quality, and flexibility
• Support the transition of products from launch into production and sustaining operations

Key Responsibilities

• Work independently on assigned tasks while seeking guidance when required.
• Perform root cause analysis for assigned issues and identify problems within existing processes.
• Initiate predefined corrective actions with moderate guidance.
• Manage multiple tasks within broader project plans and meet deadlines.
• Track and report progress on assigned activities.
• Guide small teams or issues toward resolution with appropriate coaching.
• Analyse and interpret basic operational data and apply structured problem-solving methods.
• Participate in core and extended cross-functional teams and keep stakeholders informed of actions and plans.
• Follow established product launch schedules and templates.
• Identify straightforward NUDDs (New, Unique, Different or Difficult) and develop mitigation plans.
• Support the creation of Functional Plans (FP) for simple product launches.
• Follow engineering and production build guidelines.
• Develop containment plans for straightforward production/product excursions.
• Create Golden Configs (GC) for less complex products with guidance.
• Manage existing BOMs (Bill of Materials) with limited guidance.
• Follow standard processes and procedures when analysing operational situations or data.
• Escalate issues and seek guidance when prioritisation or resolution requires additional support.

Note: Please review the job details carefully to ensure a clear understanding of the opportunity before reaching out. Only candidates whose profiles align with the stated requirements will be contacted for further discussion.

Interested candidates may share their updated CV/Resume or connect with me directly:

• Direct Calls (Malaysia): +60 ************* 6540
• WhatsApp: +*************
• Email: *************